Friday, September 27, 2013

Three Ways to Find Good, Reliable Contractors and Vendors

We are pleased to share these three simple, but effective techniques.

In addition to Association Management Group's list of vendors the firm has experience with, it encourages condominium, homeowner associations (HOAs) to consider the following methods for selecting new potential vendors:

1. Manufacturers - Check with the manufactures of paint, siding or roofing products for contractors they know to be reliable. Even out of area national offices often have links to local vendors/installers;

2. Professional directories, Angie's List or the Better Business Bureau – All offer basic references; and

3. Similar communities or neighbors - the neighbor or neighborhood down the street may be working with some excellent vendors they likely are happy to recommend.

" At AMG, we know reliable vendors are one of the keys to high customer satisfaction." -- Dacy Flynt, AMG Charlotte Metro, General Manager

Spencer Ferguson, a Professional Community Association Manager (PCAM®) with the firm for over 10 years, says, “Associations should avoid the attraction of discount prices offered by ones just getting started. Our experience is that often the newbie vendor is portraying his business as new because he lacks long term satisfied references. This should always be a red flag.”  Dacy Flynt, AMG Charlotte, General Manager comments, "At AMG, we know reliable vendors are one of the keys to high customer satisfaction."

Ferguson also points out that it is a good idea to not only seek out long term references, from several sources, but also obtain written verification of liability, property and workers compensation insurance, even if not required by statute.

Association Management Group (or AMG as it is often known) has 6 locations in the Carolinas, features state of the art management techniques as well as “hands on” customer service that have enabled AMG to obtain better than 98% overall customer satisfaction. AMG’s unique and proprietary management systems allow them to offer a consistently higher quality of service than their competition. The six independent AMG companies manage over 300 condominium, townhome, and planned unit developments from their offices in Greensboro, Winston-Salem, Research Triangle Area, Asheville and Charlotte, North Carolina, and Greenville/Spartanburg, South Carolina. AMG’s philosophy is simple: "Provide superior performance at a competitive price." AMG does this by utilizing state-of-the-art management systems to enable Homeowner Association (HOA) communities in North and South Carolina to operate more efficiently, increase member satisfaction and increase property values. To learn more about the company, visit or or click here watch a short video about AMG.

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